"Company" shall refer to the management team of SpexHost, LLC and the SpexHost, LLC corporate staff body.
"Customer" shall refer to any person(s) who places an order on our website, pay for, access and/or use services from SpexHost, LLC. This includes but is not limited to accessing our servers or accessing our Customer Billing Area.
"Billing Section" or "Customer Support" shall refer to all contents at https://www.spexhost.com/billing/ and any correspondance between Company and Customer via electronic mail or telephone.
All clients are required to abide by our Acceptable Use Policy as per our Terms of Service Customer Agreement.
Company is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Company collects information from our users at several different points on our website.
Customer is asked to provide certain information when they sign up for our services, including but not limited to name, address, telephone number, and billing information. This information is used durning the registration process to managed each Customer's account..
We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use.
We also send the Customer site and service announcement updates. Customers are able to unsubscribe from certain service announcements, however any announcement which contain importation information will still be sent. We communicate with the Customer to provide requested services and in regards to issues relating to their account via email or phone.
If a Customers's personally identifiable information changes (such as your zip code, or address), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that Customer's personal data provided to us. This can be done by contacting Customer Support.
Company takes reasonable measures to protect Customer's privacy. Company will not make available customer's information or data to any third party, with the exception of billing information for the processing of Company payments and any law enforcement agencies. At this time all sensitive billing information is handled purely via secure trusted third party payment processors, no credit or other sensitive information is stored on any Company servers. Company will never ask you for your account password.
Last Modified: March 1st, 2018