"Company" shall refer to the management team of SpexHost, LLC and the SpexHost, LLC corporate staff body.

"Customer" shall refer to any person(s) who places an order on our website, pay for, access and/or use services from SpexHost, LLC. This includes but is not limited to accessing our servers or accessing our Customer Billing Area.

"Billing Section" or "Customer Support" shall refer to all contents at https://www.spexhost.com/billing/ and any correspondance between Company and Customer via electronic mail or telephone.


All clients are required to abide by our Acceptable Use Policy as per our Terms of Service Customer Agreement.


Account Responsibility

The account holder is ultimately responsible for the content and actions that are performed using their credentials. Any illegal action performed by a trustee of a customer is still the customer's responsibility. It is important that customers use a strong password on their account. Company will attempt to rectify account theft problems but it also the account holder's responsibility to keep their account secure from intrusion.


Copyright

Use of our services to infringe upon any copyright or trademark is prohibited. This includes but is not limited to unauthorized copying of music, books, photographs, or any other copyrighted work. The offer of sale of any counterfeit merchandise of a trademark holder will result in the immediate termination of your account. If you believe that your copyright or trademark is being infringed upon, please contact our Abuse Department with the information required. If the request is of a licensing issue, we may require further documentation.


Subjugation

All resellers, clients, users, and sub networks of the services, servers, and IP addresses provided by Company are subject to this AUP and any attempted or actual violation of this AUP by any person or party on your behalf with or without your consent shall be a violation of this AUP by you.
Our servers are subject to United States and International Law. All actions performed herein under your credentials are your actions and will be reported as so to authorities if required.


Unacceptable Material on our Servers

Proxy Scripts / Anonymizers, Pirated Software / Warez, image, filedump, or banner-ad services (similar to rapidshare, photobucket, or commercial banner ad rotation), topsites, commercial audio streaming (more than one or two streams), locally hosted chat scripts, Escrow, High-Yield Interest Programs(HYIP) or related sites, Investment sites (FOREX, egold exchange), sale of any controlled substance without prior proof of appropriate permit(s), AutoSurf sites, Bank Debentures, Bank Debenture Trading Programs, Prime Banks Programs, lottery sites, muds / rpg's, hate sites, hacker focused sites/archives/programs, or sites promoting illegal activities, IP Scanners, Brute Force Programs, Mail Bombers, Spam Scripts and any software deemed to be malicious in nature by Company.

Potential harm to minors is strictly forbidden, including but not limited to child pornography or content perceived to be child pornography (Lolita): Any site found to host child pornography or linking to child pornography will be suspended immediately without notice.


Zero Tolerance Spam Policy:

We take zero tolerance against the sending of unsolicited e-mail, bulk emailing, and spam. "Safe lists" and "double opt-in" will be treated as spam. Any user who sends out spam will have their account terminated without notice.

Sites advertised via SPAM (Spamvertised) may not be hosted on our servers. This provision includes, but is not limited to SPAM sent via fax, email, instant messaging, or usenet/newsgroups. No organization or entity listed in the ROKSO may be hosted on our servers. Any account which results in our IP space being blacklisted will be immediately suspended and/or terminated.

Company reserves the right to charge the holder of the account used to send any unsolicited e-mail a cleanup fee. This cost of the cleanup fee is entirely at the discretion of Company, but shall not exceed $500 USD.


Web Hosting Account Provisions

You may not host anything which interfaces with IRC without permission from Company via our Customer Support department.
You may not use your account for alternative solution to file and/or data storage
You may not use your account for an audio and/or video streaming website.
Overselling is expressly prohibited on any/or all Reseller Hosting Services


Virtual Private Server Hosting Account Provisions

You may not use your account for alternative solution to file and/or data storage
You may not use your account for an audio and/or video streaming website.
You may not use your account for a camfrog server without permission from Company via our Customer Support department.
VPS A and VPS B are limited to 6 (six) IPv4 IP addresses.


Revisions and Amendments

Company reserves the right to modify, change, remove, alter, or add any clauses to this Acceptable Use Policy at any time without prior notification. Company will make an effort to notify customers of any substantial changes to our policies prior to them being in effect. Customers shall be in agreement and subject to this Acceptable Use Policy at the time of modification by Company.

Last Modified: February 11th, 2013