If you would like to cancel your services with SpexHost, please do the following:
1) Login to our Support Center 2) Click on Products -> Product List 3) Under the Actions menu of the product you wish to cancel, to Cancel Package 4) Describe the reason you'd like to cancel, and select the desired cancellation type
Do you offer free trials?
We do not offer free trials.
However, we do offer a 15-day money back guarantee for all web packages and VPS packages. For more information on our money back guarantee, please see our Terms of Service.
Do you offer cPanel/WHM licenses?
Yes we do. cPanel/WHM licenses can be added as an addon to your VPS account.
All of our Managed VPS packages also come with cPanel/WHM bundled in free of charge.
The minimum requirements to run cPanel/WHM on your VPS may be found here.
How do I set reverse DNS (RDNS/PTR)?
Clients can set reverse DNS (RDNS/PTR) right from our billing panel. Simply click on IP Management from your dashboard and enter in any entries you need to.
Before adding a reverse entry, you must make sure that the forward resolves to your IP. If the domain does not resolve to your IP, the update will fail.
Can I install an IRCd (IRC server) on my VPS?
Yes.
We allow all legal content on our Virtual Private Servers!
If you would like us to install an IRCd for you, please open a support ticket and we can discuss your needs!
Can I open more than one Putty connection to my VPS?
Yes, we do not limit the number of active ssh sessions you have on your account.
Do I get root access?
Yes, all Virtual Private Server packages come with full root access
What version of PHP do you support?
Our web hosting servers support all major versions of PHP.
With CloudLinux and the PHP Selector, we're able to offer: PHP 4.4, 5.1, 5.2, 5.3, 5.4, 5.5, 5.6, 7.0, 7.1 and 7.2.
What Operating System (OS) is available on your VPS?
We support installation of the following Operating Systems:
CentOS 6.x 32 Bit
CentOS 6.x 64 Bit
CentOS 7.x 64 Bit
Debian 7.0 32 Bit
Debian 8.0 64 Bit
Fedora 20 32 Bit
Fedora 20 64 Bit
Fedora 21 64 Bit
Fedora 22 64 Bit
Fedora 23 64 Bit
SUSE 13.1 23 Bit
SUSE 13.1 64 Bit
SUSE 13.2 64 Bit
Ubuntu 10.04 32 Bit
Ubuntu 10.04 64 Bit
Ubuntu 11.10 32 Bit
Ubuntu 12.04 32 Bit
Ubuntu 12.04 64 Bit
Ubuntu 13.10 32 Bit
Ubuntu 13.10 64 Bit
Ubuntu 14.04 32 Bit
Ubuntu 14.04 64 Bit
Ubuntu 15.04 64 Bit
Ubuntu 16.04 64 Bit
How do I get and use SSH access?
SpexHost offers SSH (secure shell) access and it is enabled on all accounts by default.
Shared and Reseller Web Hosting Use port 21212 to connect to your server, and use your cPanel username and password.
VPS & Dedicated Server Hosting Use port 22 to connect to your server, using the username "root" and the password you selected during sign up.
How do I autoinstall applications such as Wordpress or phpBB?
After logging into your cPanel account, click on "Installatron Applications Installer" and then click on "Applications Browser" to view all the applications you can install.